Policies

Review guidelines

We don't host reviews. Here's how ratings appear on profiles, and where to read and leave reviews.

Ratings on profiles

  • Where a business has a Google Business Profile, we show its Google rating and review count as they were on the date we checked.
  • We link to the Google listing so you can read every review in full.
  • We don't select, filter or quote reviews, and we don't calculate our own scores.

Reviews from other businesses

When one listed business has publicly reviewed another, for example to describe a working relationship, we may note that connection on both profiles, with a link to the public review. We describe the connection in our own words and don't copy the review.

Leaving a review

To review a business, use its Google Business Profile or another platform the business uses. Follow that platform's rules, and only review businesses you've actually dealt with.

What we never do

  • Pay for, write or solicit reviews for any business.
  • Remove or hide a rating because a business asks us to.
  • Present ratings from other sites as our own.

Last updated 30 September 2026.